Once a Work Order has been created and assigned, the field worker can open it on their mobile device.
Log in, tap Jobs Due Today, and open the scheduled Work Order.
Change the status to In Progress and begin the job.
Complete the Job’s To-Dos
If the Work Order has To-dos, tap To-dos on the job and check items off as you complete them. If a task isn’t possible, mark it Can’t do and record a reason.
Photo To-dos (guided photo capture)
For a Photo To-do, open Photos on the job (the Photos button is shown on the Android job). The Photos tab has two views — To-dos (the guided list) and Library (all photos) — and shows live progress such as “Required proof · 2 of 5.” Required shots can be captured in any order.
📝 Note: If required To-dos are enabled for your company, you must complete them (or record a “Can’t do” reason) before you can finish the job.
Learn more in How to use Job To-dos and Capturing Photos on an Estimate or Work Order.