You can add photos to a job while on location. Here are the steps on how to add.
Note: Photos added on the website will not show on the mobile device
Within the Job, you can navigate to Photos by going to More > Photos.
For Android, the Photos button is shown on the Job.
When the Photo selection appears, you will see 4 categories. "Before", "After",
"Private" and "Recommended". These categories will reflect the organization within the Work Orders. Tap the category you want to add the photo to, then tap Add Photo.
You will be prompted to select from which source you would like to add the photos from.
📝 Note: If you select Camera, photos will NOT be stored locally on device, if you wish to Save photos locally, take photos on the device's default camera app and select 'Photo Library' to add.
From iOS devices, you be allowed to take multiple within the Camera.
From Android, you will have to specify if it Single photo or Multiple by selecting one of the options.
Taking Multiple Photos from the Photos View
If you need several photos of the same type, such as a series of Before photos, the Photos view is the fastest way to take them.
iOS
From the Job, open the Photos view.
Tap a photo type: Before, After, Private, or Recommended.
Tap Add Photo, then tap Take Picture.
Review the photo and tap Save.
The camera reopens automatically, so you can take your next photo right away. Repeat until you have all the photos you need.
💡 Tip: If All is selected, you'll need to choose the photo type at the top of the review screen before saving each photo. Select a specific photo type first to skip this step.
Android
From the Job, open the Photos view.
Tap a photo type: Before, After, Private, or Recommended.
Tap Add Photo, then tap Take Picture.
Review the photo and tap Save.
You'll return to the Photos gallery. Tap Add Photo again to take your next photo.
💡 Tip: If All is selected, you'll need to choose the photo type in the bottom-left corner of the review screen before saving each photo. Select a specific photo type first to skip this step.
Adding Multiple Photos from Your Photo Library
If you already have photos saved on your device, you can import several at once.
From the Job, open the Photos view, then tap Add Photo.
In the Select image source prompt, tap Photo Library.
Select each photo you want to add, then tap Add.
Choose a photo type for the selection: Before, After, Private, or Recommended.
ServiceBridge imports the photos one at a time and shows the progress (for example, Importing 1 of 3). When the import finishes, you return to the Photos view, and your new photos appear at the top with their type tag.
📝 Note: The photo type you choose applies to every photo in the selection. To add photos of different types, import each type in a separate batch.
💡 Tip: To stop without adding any photos, tap Cancel before you choose a type.
After you've added the photos to the job, you can add notes. Tap the text field and enter your notes. When ready, tap Save or Submit to publish notes to the photos.
Once the Photo has been added and details syncs via stable internet connection, the photos will be saved to job and can be viewed on the computer as well. If you need to delete photos click here for the article.