What’s New in this Release?
ServiceBridge has introduced a new feature that allows merchants to pass credit card service fees (up to 3%) on to end customers. This addresses a long-standing pain point, enhancing profitability for ServiceBridge clients by eliminating the burden of absorbing credit card transaction fees.
Contact support@servicebridge.com to find out more and sign up for this feature.
Feature Overview
When you take a credit card payment from a customer, the ServiceBridge application automatically adds a surcharge of 1-3% to the total due.
Example: For a $1000 bill, the end customer pays $1030 instead of $1000.
When a surcharge is being applied, this is displayed in all payment interfaces (mobile apps and the "Pay Now" portal), informing your customer about the surcharge before the final payment.
ServiceBridge users taking payments over the phone are prompted to inform end customers about the surcharge.
The surcharge applies only to credit card transactions and only in states where surcharging is legally permitted.
Ready to Learn More?
Please visit Using the Credit Card Surcharge Feature for additional information.