Below is a summary of many of the items released to the mobile and web apps over the last month and a half. This list excludes many technical nuances that we're working on as part of the QuickBooks Online integration improvements. For insights in what's next, please visit our roadmap: https://www.servicebridge.com/roadmap/
CHANGES TO THE MOBILE APPS
iOS v4.12.12
An issue with Photos and Past Work Orders was resolved.
Beta release: SMS Notifications
Android v4.12.14
Beta release: SMS Notifications
iOS & Android v4.13.0
The Customer Detail Screens had a usability update. It should be more clear what each field is and how all the information about a customer is organized. This is also a sneak preview into how the Job Detail Screens will be updated.
The list of jobs was updated so users can quickly navigate to jobs that are due Today or Anytime
The Work Order list sorting for anytime jobs was updated to match Android and the Web app. This impacted accounts that are using "Geo-Tracking" and the optimize route functionality. On the roadmap we have improvements to calendar and routing at which point this functionality will get a lot more attention in the future.
iOS & Android v4.13.1
Mobile Dashboards and Login Screens have been updated. See http://help.servicebridge.com/release-notes-and-updates/march-28-2019-product-update for screenshots and more details.
The Login with Pin screen has been updated with a link to the About screen so that it matches Android.
The About screen now has the ServiceBridge Account number so that it's easier to troubleshoot and manage multiple accounts.
Location addresses are now auto-suggested (this is in Android v4.13.2)
iOS v4.13.2
Issues related to Custom Forms were resolved
Issue related to Photos not displaying in full screen was resolved
Supervisor mode suspending reason issue was resolved
Android v4.13.2
Timezone issue was resolved
Back button issue was resolved
Deactivated user issue was resolved
Issues related to Jobs Lists were resolved
Issues related to Custom Forms were resolved
Android v4.13.3
The photos limit was increased to 500 from 100.
Android v4.13.5
Issues related to adding photos from library were resolved
CHANGES TO THE WEB APP
Web v1.18.84 to 89
A tooltip near the field "Summary" was updated
Issue related to Customer Status was resolved
Issue related to Royalties was resolved
Issue related to National Account Terms was resolved
Labels on Pricing Groups was improved
Keyboard shortcuts were improved for creating and editing Invoices as well as creating and editing Products & Services
Public API was updated for Leads. It now supports a full address and a notes field.
Web v1.18.90 to 100
Updated helpcenter icons.
Improved validation tooltips on Products & Services
Updated placeholder text in Universal Search
Some issues related to Customer Balance and Invoices Total were resolved
Added columns in users list to help Franchisors identify users in a company
Updated default values for Marketing Categories
Updated default behavior for Tracking to have all teams selected & remember team selection
Issues related to Universal Search were resolved
Issue related to Location Address on Asset screen was resolved
Web v1.19.1 to v1.19.13
Leads matching logic was updated from 5 to 30 days, if estimate is won then the related work order is also matched, and leads are automatically confirmed regardless if campaign is active or inactive.
Marketing campaigns now have a daily spend so that campaign costs are independent of how Marketing reports are configured.
Customer Portal jobs are now sorted newest to oldest
GDPR message was updated
Signup process has a country code dropdown now
Issues related to bundle quantities were resolved
Customer Open Balance calculation was refactored and updated to handle when the customer on a transaction is changed
Issues related to Annual QBO Audit were resolved
An issue with the multi-company/branch selector in the Marketing ROI report was resolved.
A significant number of automated tests were completed and released
Show/Hide/Reorder/Remember columns functionality is now available in Work Order and Invoices tables.
