Below is a summary of many of the items released to the mobile and web apps over the last month and a half. This list excludes many technical nuances that we're working on as part of the QuickBooks Online integration improvements. For insights in what's next, please visit our roadmap: https://www.servicebridge.com/roadmap/
CHANGES TO THE MOBILE APPS
iOS v4.12.12
- An issue with Photos and Past Work Orders was resolved.
- Beta release: SMS Notifications
Android v4.12.14
- Beta release: SMS Notifications
iOS & Android v4.13.0
- The Customer Detail Screens had a usability update. It should be more clear what each field is and how all the information about a customer is organized. This is also a sneak preview into how the Job Detail Screens will be updated.
- The list of jobs was updated so users can quickly navigate to jobs that are due Today or Anytime
- The Work Order list sorting for anytime jobs was updated to match Android and the Web app. This impacted accounts that are using "Geo-Tracking" and the optimize route functionality. On the roadmap we have improvements to calendar and routing at which point this functionality will get a lot more attention in the future.
iOS & Android v4.13.1
- Mobile Dashboards and Login Screens have been updated. See http://help.servicebridge.com/release-notes-and-updates/march-28-2019-product-update for screenshots and more details.
- The Login with Pin screen has been updated with a link to the About screen so that it matches Android.
- The About screen now has the ServiceBridge Account number so that it's easier to troubleshoot and manage multiple accounts.
- Location addresses are now auto-suggested (this is in Android v4.13.2)
iOS v4.13.2
- Issues related to Custom Forms were resolved
- Issue related to Photos not displaying in full screen was resolved
- Supervisor mode suspending reason issue was resolved
Android v4.13.2
- Timezone issue was resolved
- Back button issue was resolved
- Deactivated user issue was resolved
- Issues related to Jobs Lists were resolved
- Issues related to Custom Forms were resolved
Android v4.13.3
- The photos limit was increased to 500 from 100.
Android v4.13.5
- Issues related to adding photos from library were resolved
CHANGES TO THE WEB APP
Web v1.18.84 to 89
- A tooltip near the field "Summary" was updated
- Issue related to Customer Status was resolved
- Issue related to Royalties was resolved
- Issue related to National Account Terms was resolved
- Labels on Pricing Groups was improved
- Keyboard shortcuts were improved for creating and editing Invoices as well as creating and editing Products & Services
- Public API was updated for Leads. It now supports a full address and a notes field.
Web v1.18.90 to 100
- Updated helpcenter icons.
- Improved validation tooltips on Products & Services
- Updated placeholder text in Universal Search
- Some issues related to Customer Balance and Invoices Total were resolved
- Added columns in users list to help Franchisors identify users in a company
- Updated default values for Marketing Categories
- Updated default behavior for Tracking to have all teams selected & remember team selection
- Issues related to Universal Search were resolved
- Issue related to Location Address on Asset screen was resolved
Web v1.19.1 to v1.19.13
- Leads matching logic was updated from 5 to 30 days, if estimate is won then the related work order is also matched, and leads are automatically confirmed regardless if campaign is active or inactive.
- Marketing campaigns now have a daily spend so that campaign costs are independent of how Marketing reports are configured.
- Customer Portal jobs are now sorted newest to oldest
- GDPR message was updated
- Signup process has a country code dropdown now
- Issues related to bundle quantities were resolved
- Customer Open Balance calculation was refactored and updated to handle when the customer on a transaction is changed
- Issues related to Annual QBO Audit were resolved
- An issue with the multi-company/branch selector in the Marketing ROI report was resolved.
- A significant number of automated tests were completed and released
- Show/Hide/Reorder/Remember columns functionality is now available in Work Order and Invoices tables.
